3153:Hints on Overcoming Installation Problems
KEYWORDS: install, error, InstallShield AREA: General
Delphi 2.0 Up and Running!
--------------------------
This technical document is designed to assist you in
reinstalling Delphi 2.0. If you require additional assistance,
please call our "Up And Running" hotline at: (408) 461-9195.
Pre-Installation Recommendations
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* Before reinstalling Delphi 2.0, run the uninstall option
from the add/remove program icon in the Windows 95 control
panel, or select the uninstall icon from the Delphi 2.0
program group under Windows NT.
* Do not run the uninstall from the Delphi 2.0 CD.
* Before uninstalling and reinstalling Delphi 2.0, shut down the
any applications using the Borland Database Engine, and close
the Local InterBase Server (if running) by selecting the
Local InterBase icon (right click from the system tray in
Windows 95) and choose "shutdown".
* Installing Delphi 2.0 on a Windows NT system requires
Windows NT version 3.51 or later.
* Before installing Delphi 2.0, it is suggested that you install
the latest service pack available for your Windows system.
Service packs are available from the Microsoft Corporation.
One good source is Microsoft's World Wide Web site on the
Internet located at www.microsoft.com.
* If you already have a Delphi 1.0 installation on your system,
you should install Delphi 2.0 to a different directory structure.
The only directory that is recommended to be common to both
versions of Delphi is the IDAPI directory.
* Be sure you have proper administration rights on the machine
you are installing to.
* Installing Delphi 2.0 to a network server is not supported.
* To install Delphi 2.0 to a computer that does not have a
CD-ROM drive, use a network connection or set up a direct
cable connection using a parallel or serial cable, and copy
the files in the install directory on the Delphi 2.0 CD to
a temporary directory on the computer you wish to install to,
then run the setup program from the temporary directory created
on the computer without the CD-Rom. After successful
instalLation, you may delete the files you copied to the
temporary directory.
* If you are running stacker, rename VSTACKER.386 (located in your
windows\system directory) to VSTACKER.$$$. Restart Windows,
and run the install program again.
* If you have disabled virtual memory, you need to re-enable it
for the installation program allowing for at least 64MB of
virtual memory.
* Long files names should be enabled on your operating system.
* If you have installed Paradox, delete all trailing lock files
before installing.
Installation Errors
-------------------
* If the online registration wizard does not complete your
online registration, run the install program again, selecting
cancel when you are presented with the choice of registering
online. Please complete and mail the registration card included
with your Delphi 2.0 product.
* Should you receive a blank dialog box during install, select
cancel and the install should continue successfully.
* During the installation, should you receive one of the
following error messages:
"out of disk space",
"no temp var",
"error 101"
"error 102"
Add more disk space and/or make sure you have a "temp"
environment variable defined and a temp directory created.
There must be ample free space on the drive the temp
directory is located on.
* During the installation, should you receive the error:
"Install Shield error filename -51"
Try the following:
1) Copy all the files (EXCEPT CTL3D32.DLL) from the
runimage\delphi20\windows\system32 directory on the
Delphi 2.0 CD to a temporary directory on your hard disk.
2) Clear the read only attribute on all the files you copied
to the temporary directory.
3) Copy the files to your windows\system directory,
or windows\system32 on Windows NT systems.
4) Run setup again.
Other tips and techniques for a successful installation
-------------------------------------------------------
* Try running the install from your hard disk. To do this,
uninstall Delphi 2.0, then simply copy the files from the
install directory on the Delphi 2.0 CD to a temporary directory
on any hard drive, then run the install program from that
temporary directory. After successful installation, you may
delete the files you copied to the temporary directory.
* Temporarily rename the win.ini file (located in your Windows
directory) to win.in$, reboot, and reinstall or rerun Delphi
2.0. If this helps, suspect any programs listed in the run,
or load sections of win.ini, or any non standard print drivers.
* Boot with the standard video driver shipped with your Windows
system.
* Check for read-only attributes on files in the Windows and
windows\system directories.
Post Installation Issues
------------------------
* Should you receive the error message: "odbc is corrupt or not
installed correctly" or "BDECFG32.EXE Error" when you try to
install a 32 bit ODBC driver to the BDE, you first need to
install a 32 bit ODBC manager, available from InterSolv and
Microsoft. One good source is Microsoft's World Wide Web site
on the Internet located at www.microsoft.com.
* If you install Delphi 1.0 after installing Delphi 2.0, and Delphi
2.0 loads Delphi 1.0's help files, delete any references to the
Delphi 1.0 help file in the WINHELP.INI file located in your
Windows directory.
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