Frequently Asked Questions
Local InterBase: 'Internal Error; Near: query shellmgr' error
Question:
Local InterBase: "Internal Error; Near: query shellmgr" error:
What is the cause and how do I fix this error?
Answer:
This is actually a problem with some Dell machines. The problem
is associated with Dell Pentium Pro machines with NT 4.0
pre-installed. There is a setting in the registry that
is modified so that Dell can load up an explorer extension.
Workaround:
- Run Regedit
- Modify the key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell
Originally this will say: Explorer.exe userhook.
- Modify the key to say: Explorer.exe
- Reboot the machine
This is documented on InstallShield's website and it is not a
problem in the IB install.
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